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Privacy Policy (GDPR)
At Latteliér, we are committed to protecting the privacy of your personal data. This document explains what data we collect, why we collect it, and how we protect it, in accordance with Regulation (EU) 2016/679 (GDPR).
1. Who are we?
The website www.lattelier.ro is operated by LATTELIER SRL, headquartered in Iași, Aleea Mușatini no. 1, bl. M11, sc. B, 2nd floor, ap. 11, registered with the Trade Register under no. J2026010468003, CUI 53953717. You can contact us anytime at the email address: contact@lattelier.ro.
2. What data do we collect and why?
We only collect the data necessary to provide you with a safe and fast shopping experience:
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First and Last Name: For identification and invoicing.
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Shipping Address: To send the ordered products to you via courier.
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Phone Number: So the courier company can contact you upon delivery.
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Email Address: For order confirmation and communications regarding its status.
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Browsing Data (Cookies): We collect your IP address and website behavior to improve the store's functionality.
3. Legal Basis for Processing
We process your data based on three legal pillars:
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Performance of a Contract: We need your data to deliver your order.
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Legal Obligation: We are legally required to issue fiscal invoices and maintain accounting records.
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Your Consent: In case you choose to subscribe to our newsletter.
4. How long do we keep the data?
We store your personal data only as long as necessary:
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Invoice Data: 10 years (according to Romanian tax legislation).
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User Account Data: Until you decide to delete your account.
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Newsletter Data: Until you unsubscribe (with a simple click on the "Unsubscribe" button).
5. Who do we share your data with?
We never sell your data. To complete your order, we share strictly necessary data with:
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Courier Companies: [Fan Courier/Sameday/DPD/Cargus] – for delivery.
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Payment Processor: [Stripe] – for secure card transactions.
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Accounting Services: For issuing invoices.
6. Your Rights (According to GDPR)
You have full control over your data. You may request at any time:
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Access to data: To find out what data we hold about you.
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Rectification of data: To correct inaccurate information.
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Erasure of data ("The right to be forgotten"): To request the deletion of your data (except for those we are legally required to keep).
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Withdrawal of consent: You can unsubscribe from marketing communications at any time.
To exercise any of these rights, please send us an email at contact@lattelier.ro.
7. Data Security
We use the HTTPS (SSL) protocol to encrypt all information transmitted on our website, ensuring that your banking and personal data are safe.